Privacy Policy

1. Introduction

Felicity Solar Nigeria ("we", "our", or "us") operates the website www.felicitysolar.ng (the "Site"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

2. Information We Collect

We may collect the following types of information:

• Personal information you provide: name, email address, phone number, and message when you fill our contact or quote request forms.
• Usage data: pages visited, time spent on pages, browser type, device type, IP address, and referring URLs — collected automatically via Google Analytics.
• Cookie data: small text files placed on your device to improve your experience and enable advertising (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and quote requests
• Improve and personalise your experience on our Site
• Analyse Site traffic and usage trends (via Google Analytics)
• Display relevant advertisements (via Google AdSense)
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Google LLC — for analytics (Google Analytics 4) and advertising (Google AdSense). Google's privacy policy is available at policies.google.com/privacy.
• Cloudinary — for image storage and delivery. Their privacy policy is at cloudinary.com/privacy.
• Vercel — our hosting provider. Their privacy policy is at vercel.com/legal/privacy-policy.
• Law enforcement or regulatory authorities where required by applicable law.

5. Cookies & Advertising

Our Site uses cookies to function properly, analyse traffic, and serve personalised advertisements through Google AdSense. Cookies are small text files stored on your device.

The types of cookies we use include:

• Strictly necessary cookies: required for authentication and core site functionality.
• Analytics cookies: help us understand how visitors use our Site (Google Analytics).
• Advertising cookies: used by Google AdSense to serve relevant ads based on your interests.

You can manage or withdraw your cookie consent at any time by clicking "Cookie Settings" in the footer. You can also manage cookies through your browser settings. Note that disabling certain cookies may affect your experience on the Site.

For more information about how Google uses data when you use our Site, visit Google's Partner Site Policy.

6. Data Retention

We retain personal data you submit via forms for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Analytics and advertising data is subject to the retention policies of Google.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing (including cookies)
• Object to the processing of your personal data

To exercise any of these rights, contact us at the details in Section 9.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after any changes constitutes your acceptance of the new policy.